What are the shipping rates?
Delivery prices are priced on weight and size and will be added automatically when an order is placed. This will be broken down into the component of the price of goods and postage & packaging charges. The final price will be in pounds sterling (unless otherwise stated). At the moment we charge £3.00 delivery fee for orders below 2 kg, and £6.00 for orders above 2 kg. Note that this price can vary depending on weight.
Do you offer international shipping?
Unfortunately, we can only deliver to UK addresses at the moment. However, we have the intention to ship internationally in the future and we will let you know when this is available.
What is the fastest way to reach customer service?
Between 9:00am and 5:00pm Monday through Friday, you can reach us at +44 (0) 1273 621110. You can reach us at firstname.lastname@example.org 24/7.
Does Farm to Home Coffee offer gift cards?
Unfortunately no, we are unable to do that at the moment.
Does Farm to Home Coffee offers a transparency report?
We hope to do it at the end of the year. Farm to Home is part of the initiatives of the International Trade Centre to Develop sustainable agribusiness value chains and optimizing competitiveness. This project was launched in January 2021, and we expect to be able to create a report at the end of the year.
Our project seeks to promote better and more inclusive participation in trade while achieving sustainable food systems. ITC has developed the Alliances for Action (A4A) methodology which is a market system based partnership approach for Small and Medium-sized Enterprises (SME) and value chain competitiveness. It aims to improve sustainable participation in global value chains whilst supporting impact at scale for the achievement of the Sustainable Development Goals (SDGs) by the United Nations.
For more information please visit: https://www.intracen.org/sectors/Inclusive-agribusiness-value-chains/
If you require more information about the producers or the coffee you can visit:
If you request more information about the project you can contact us or our stakeholders directly.
Who are our stakeholders?
- The International Trade Centre (ITC): is the joint agency of the World Trade Organization and the United Nations, and has worked to improve the conditions of trade for coffee farmers for decades. In a recent project, referred to as “MARKUP”, covering 5 countries in East Africa (financed by the European Union) the agency accompanied over 70 local coffee firms to improve their commercial skills, and gain a better price for their coffee.
For more information, please visit: https://www.intracen.org/
- Alliances for Action: The ITC has developed the Alliances for Action (A4A) technical support programme to improve inclusive and more equitable participation in agribusiness value chains for producer countries.
Through the Alliances for Action Network, private and public actors promote competitiveness and income-risk diversification for smallholder farmers and small firms while encouraging productive collaborations that contribute to diversified incomes, sector investments and inclusive growth.
For more information, please visit: https://www.intracen.org/sectors/Inclusive-agribusiness-value-chains/
- Sensible Development (SD): is the leading provider of Speciality Coffee Marketplaces to coffee producers in South and Central America and Eastern Africa. They operate the underlying auction platform for the prestigious Cup of Excellence Coffee Competition.
SD facilitates trade for coffee farmers with buyers in Asia, Europe and North America through their comprehensive database and social media presence. We promote sustainable coffee production by providing key market access to producers to connect themselves with coffee buyers all over the world. Auctions on the SD platform have.
For more information, please visit: https://www.sensibledevelopment.com/